Help Centre

People | Places | Events | Food | Business

Commonly Asked Questions

How do I create a new listing?

Creating a listing is easy.

  1. Go to our LIST YOUR BUSINESS and select a plan.
  2. Fill in details to create an account
  3. Create a listing by filling out the information requested.
  4. Process billing.
  5. Submit and that’s it. You will be approved within 24 hours if all the information checks out.

If you have other questions, please feel free to contact our support team through our CONTACT FORM

How do I complete my profile after sign up?

If you didn’t complete your profile during your initial sign up, you can complete it when you log in to your dashboard.

To edit your profile click on the “edit” button to access your profile details

Navigate through the tabs to update all fields. The more you complete, the better it is for clients to get to know you.

When done, save the changes and you’re good to go!

If you have other questions, please feel free to contact our support team through our CONTACT FORM

How do I claim my TDD listing?

When you claim your listing, you have the ability to manage your profile. You will be able to update your business information, business hours, add photos and more.

To claim your TDD Listing, follow the simple steps below.

  1. Go to your TDD Listing profile page. 
  2. Once you find your business, click on the “Claim Listing” button on your profile
  3. Then click on login to create an account
  4. Once you register, you will confirm your membership details then proceed to billing
  5. Fill out the details requested then follow the next steps to checkout
  6. We will review the details within 24 hours and you should be good to go

If you have other questions, please feel free to contact our support team through our CONTACT FORM

What forms of payment accepted?

We accept all major credit card payments through Paypal. If you would like to direct deposit, please contact us so we can arrange details.

What is your refund policy?

We don’t offer refunds.

Am I able to edit my own profile?

Absolutely yes. You will have access to all features based on your plan so you will be able to edit any business related information on your profile.

Can I use TDD outside the Australia?

Toowoomba Darling Downs is currently dedicated to businesses in on Toowoomba and the Darling Downs in Australia only.

Contact Us

12 + 5 =